The Team

who we are

Founded in 2011, Bespoke Health & Social Care is part of the Acuity Care Group and provides complex care services to people throughout England, offering them personalisation, choice and control over their care, whilst ensuring their safety is maintained at all times. Our specialist, clinically-led services are delivered by our trusted and passionate team members, who are handpicked to empower individuals with complex care needs to reach their personal goals.

We support both adults and children within the community via a strong clinical infrastructure, which includes 13 Clinical Specialist Nurses, who have more than 250 years’ experience between them. Our aim is to offer a full circle of support for those within our care, so they can fulfil their potential and aspirations.

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Meet the team

Christina Walsh

Chief Operating Officer

Chris qualified as a Registered Nurse in 1990 and spent several years working in a variety of residential services before moving to work specifically in learning disability, autism, and mental health. As her career progressed, Chris began working in neuro rehabilitation services that delivered both acute and slow stream rehabilitation from hospitals through to community care. 

We provided both rehabilitation and long-term care for individuals who had been affected by an acquired brain injury or other neurological impairment, which included those both physically and cognitively impacted. As the years passed, I moved into complex homecare, working with teams who delivered individualised care built around the person, which enabled them to live as full a life as possible in their own homes.” 

Chris now supports the team at Bespoke to deliver the highest quality care to individuals, whilst also helping the staff who are responsible for delivering outstanding care and support. When asked about the best thing about her role, Chris firmly believes it is making a positive difference to the lives of people we support.

Louise Dobson

Director of Business - Complex Care

Louise started her career in health and social care, when she qualified as a Registered General Nurse in 1996. She then spent the next five years working in the community, in rural Cheshire, until she relocated to Norfolk in 2001 and took the decision to move in to operational management.

In 2003, Louise was instrumental in the development and implementation of a community continuing healthcare delivery model, working in conjunction with Norfolk Primary Care Trust (setting the strategy for the delivery of complex care in the community). She has spent the last 20 years working in a number of different operational management, service development and leadership roles, within complex care and domiciliary care, including Registered Manager, for a large high acuity complex care business.

“My passion throughout my career, has always been in supporting and enabling individuals with highly complex needs, to live a fulfilling life at home. It is such a privilege to be leading the complex care service for Bespoke Health and Social Care. I am very lucky to work with a team of people who are truly passionate about facilitating high quality, individualised care and support and are so committed to really making a difference.”

Michelle Stead

Clinical Nurse Manager

Michelle began her nurse training at the University of Nottingham in 1996, and qualified as a Registered General Nurse in 1999. Beginning with ward-based roles, Michelle then joined a Homecare company in 2010 to manage a prevention of admission service in London and the Southeast. Most recently, Michelle has managed a National Covid Vaccine Centre before returning to the homecare setting.

“My passion is to drive safety and quality for our clients and to ensure aligned working within the Clinical Team and wider business. Safety and satisfaction of our service users is paramount, ensuring we constantly monitor our service to continually improve it.”

Rebecca Hurst

Deputy Clinical Manager – North region

Rebecca began her career as a neonatal intensive care nurse, before spending a number of years supporting complex care packages in crisis in the community. During this time, Rebecca supported a little boy with complex needs and after seeing several care providers come and go as they could not support the package, Rebecca decided she wanted to try and make a bigger impact when supporting families and providing them with the care they require. Since then, Rebecca has worked her way through different roles, from complex care management to becoming a complex nurse specialist, and this has led Rebecca to her most recent role as Deputy Clinical Nurse Manager.

“When it comes to the care we provide, I am dedicated to meeting the individual needs of all those who we support and strive to deliver the quality of care I know I would be happy for my own family to receive, should they ever need it.”

Maria Mathura

Deputy Clinical Manager – South region

Maria’s nursing journey began at Great Ormond Street Hospital, London, in 2004. After successfully completing her training and qualifying as a Registered Children’s Nurse, Maria transferred to a local hospital and worked in Paediatric Theatre as an anaesthetic and recovery nurse for a number of years, before moving into palliative care working with children who had complex medical needs due to life limiting conditions.

In time, and to fit in with her family life, Maria accepted a role working within the local community where she trained teaching assistants to work with children in schools who had complex needs. It was during this role that Maria met our Operations Manager for the South, who encouraged her to join Bespoke Health & Social Care.

“Since joining Bespoke I have enjoyed every minute of supporting families with discharges home from hospital, transitioning children into school – in some cases accessing school for the first time – and also supporting our wider care teams in providing the highest standard of care by delivering specialist clinical training.”

Kirsty Siddall

Head of Quality

Kirsty began her career in health and social care in 2011, spending several years working for the NHS at Doncaster Royal Infirmary. Throughout her time there, Kirsty worked in a variety of roles, starting as a health care assistant in the Accident and Emergency department and progressing to the hospital’s Site Patient Flow Coordinator. Having been highly successful in these roles, Kirsty wanted to progress her career further and decided to make the move into Care Management, where she could ensure all individuals requiring support in the community, received the high quality care they deserved.

“I can honestly say that I love my job. Ensuring we provide high quality care to the people we support is what gets me out of bed in the morning. Working for the NHS & Care management has guided me perfectly to my vocation, quality!”